Terms of service

Welcome to visit and use the official website and platform services of clockwiseclothing.com. These Terms of Service constitute a legal agreement between you and clockwiseclothing Women’s Brand governing your use of this website for browsing products, purchasing items, and accessing after-sales services, applicable to all website visitors, registered users, and customers who place orders. Before browsing the website, registering an account, submitting an order, or completing payment, please carefully read all contents of these Terms of Service. Your continued use of the website, order submission, and payment operations confirm that you have fully read, understood, and voluntarily agreed to abide by all terms herein, and you acknowledge the binding effect of these terms on both parties.

This website is the official online sales platform of clockwiseclothing, specializing in the design and direct online sales of light luxury casual, gentle commuter, and daily-style women’s apparel. The platform only supports credit card payments for all order transactions. No other payment or pickup methods including cash on delivery, offline self-pickup, and corporate transfer are available. All transactions are completed online, and all transaction rules, order performance, and after-sales guarantees are subject to the official policies stated herein.

Users placing orders on this platform must be at least 18 years of age and have full capacity for civil conduct. You warrant that all information you provide, including your full name, shipping address, contact number, and credit card payment details, is true, accurate, and valid. You shall not submit false information, place orders using others’ information without authorization, or engage in improper behaviors such as fake transactions, order brushing, malicious returns and exchanges, and benefit fraud on this platform. The brand shall not be liable for any order abnormalities, logistics delays, after-sales disputes, or fund losses caused by false, incorrect user information or unauthorized operations, and all relevant losses shall be borne solely by the user.

All product images, copywriting, design styles, color displays, size specifications, detailed introductions, and matching guides on this website are originally photographed and edited by the brand and protected by intellectual property laws. Without written authorization from clockwiseclothing, no individual or organization may copy, repost, modify, commercially use, or redistribute any content of this website. The brand reserves the right to pursue full legal liability for any infringement. In addition, slight visual differences in product colors and textures may occur due to shooting lighting, device resolution, and monitor display differences, which do not constitute product quality issues. The actual fabric, version, and texture of the product shall prevail.

clockwiseclothing reserves the right to optimize, update, and revise these Terms of Service, product prices, promotional rules, after-sales policies, and website functions at any time. All revised terms and rules will be posted on the corresponding pages of this website and take effect immediately upon publication without individual notification to users. Your continued use of the website after updates constitutes acceptance of the revised terms. If you do not agree with the updated policies, you must immediately cease all use of this platform.

All order records, transaction records, and communication records generated on the platform serve as valid proof of service performance between both parties. The brand will properly retain such data solely for order fulfillment, after-sales processing, and compliance verification, and will strictly protect user privacy in accordance with the Privacy Policy. If users engage in malicious ordering, malicious negative reviews, frequent unreasonable returns and exchanges, or other behaviors that disrupt platform operations, the brand has the right to cancel orders, restrict account shopping permissions, refuse after-sales services, and reserve the right to pursue corresponding liabilities.