Shipping policy
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Order Processing Time At clockwiseclothing.com, we process every order with strict quality control and secure packaging to ensure your shoes arrive in perfect condition. Orders are normally processed within 1–3 business days after payment is confirmed. During sales, promotions, or high-volume periods, processing may take 2–3 business days. You will receive a shipping confirmation email as soon as your order leaves our warehouse.
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Shipping Costs & Calculation Shipping fees are automatically calculated and shown at checkout. The final shipping cost depends on your delivery country/region, selected shipping method, and the weight and dimensions of your parcel. No hidden charges will be added after you place your order.
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Estimated Delivery Timelines Delivery times begin counting once your order is shipped and vary by location:
- Domestic & Major Markets: 5–10 business days
- International Orders: 5–14 business days
These are estimated timelines only. Actual delivery may be affected by local postal efficiency, customs clearance, weather conditions, or holiday peak periods.
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Customs, Duties, and Taxes For international orders, customs duties, import taxes, or other governmental fees may apply according to the laws of the destination country. All such charges are the sole responsibility of the recipient and are not included in the product price or shipping fee. We suggest checking your local customs policies in advance before ordering. If a package is returned because of unpaid duties, a restocking fee may apply.
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Order Tracking & Support Once shipped, we will send you a confirmation email with your tracking number and a link to track your package in real time. If you need help with tracking, delivery status, or logistics questions, please contact our customer support team at luna@24hcustomerservice.com.